Resolute's exclusive DTF Printing Service
How Does Trade Print Work
Resolute’s trade print service is an exclusive owners club designed to offer a helping hand when you most need it. Running a successful business these days can be tricky, whether its juggling staff holidays, covering for illness, general staff shortages, flood damage or just a surge in orders, these circumstances can take their toll on you and your business. In these trying times let us help by taking the strain and producing printed film transfers for you at an exclusive special price.
Who prints your files and how?
The trade print service is run by trained Resolute team members with many years experience in the textile decorating business, all your printing is done on the same equipment as you own to ensure the quality and feel is the same. It is produced confidentially to the highest standard and all files submitted for print are automatically deleted once the films have been delivered. This in-house service is also testament to the reliability of the equipment we supply, printing all day everyday means we know very well how our DTF systems hold up in the field.
Who can use this service?
The Resolute Trade Print service is by invitation only, we do not produce and sell transfers as a general service. If you are an existing printer owner purchased directly from Resolute or have placed an order with Resolute for a DTF system and are waiting for installation you can gain access to our private ordering portal as soon as you register. This will allow you to order DTF printed transfers while you wait for your installation or are in the process of testing Resolute’s DTF process to see how it can help your business. Once your installation is complete the service remains in place for any circumstances that you may require help with.
How do you gain access to this service?
If you have already purchased or have a Resolute R-Jet PRO DTF system on order directly from Resolute please call us on the number below for instructions on how to gain access.
What does it cost?
Our charging system is simple, but also confidential! Once you have access to our system the charges are explained on the ordering page, which is only accessible once we approve your application. All orders are shipped with DPD or UPS on a next working day basis, you can track and manage your delivery with the tracking number which will be supplied to the registered email address for your account.
How long does an order take?
All our DTF trade print orders are processed in the order we receive them. For convenience you can place an order 24 hours a day seven days a week, we print Monday to Friday except on bank holidays and during our Summer and Christmas holiday period. These dates are displayed in advance on the Trade Print Portal. On average most orders are printed and shipped the day after being placed, this means an order placed on a Tuesday would normally be with you by Thursday or Friday. If possible we will ship your order the same day it is placed, but this is not something you should rely on as our service is generally very busy. You can specify a date you would like your order shipped during the ordering process, but we cannot guarantee this.
What files do we accept?
The best file format to use is a vector EPS or PDF, these can also include images. You should make sure your files are print ready with a transparent background and where possible the correct size to print. We will re-size images if you have requested this when ordering. If ordering multiple images at the same time on one order form, please supply these as individual files and do not put images together in a single file. We will print your files in the most economical way, this will not be possible if you bunch different files together. Other file formats accepted are .PNG and .PSD (flattened).
Membership to our exclusive trade print service is designed to help our loyal customers further benefit from Resolute’s experience in the textile printing industry. Membership is included in our DTF 12 month warranty and extended warranty Gold service agreements for equipment purchased directly from Resolute.